Work with ePOH
We are growing our team and looking for good people who like doing things properly. Find your role below.
Open roles
Each role below is a an outline of what we are looking for. Apply by email today, and online applications are coming soon.
Personal Assistant to the Directors
Keep the leadership team organised, on time and ready, so that clients always get a prompt, courteous answer.
What you will do
- Manage diaries, calls, email and follow-ups
- Prepare documents, quotes and meeting notes
- Keep records and filing in order
- Coordinate with clients and the sales and technical teams
What we are looking for
- Excellent written and spoken English
- Strong organisation and discretion
- Confident with Microsoft 365 or Google Workspace
- Experience supporting senior managers is an advantage
Pay and benefits: discussed with shortlisted applicants.
Sales Director
Own ePOH sales strategy and results across services, products and publishing.
What you will do
- Set targets and build the sales plan
- Lead and coach the sales agents
- Build relationships with key clients and partners
- Report on pipeline, quotes and conversions
What we are looking for
- Proven record leading a sales team
- Experience selling IT services or technology to businesses
- Clear, honest communication with clients
- Comfortable working with data and a CRM
Pay and benefits: discussed with shortlisted applicants.
Sales Agent
Introduce ePOH to businesses and individuals, answer enquiries and guide each one from first contact to a happy customer.
What you will do
- Respond to enquiries and quote requests
- Follow up and keep records up to date
- Recommend the right plan or product
- Work with the technical team on proposals
What we are looking for
- Friendly, clear and persistent communicator
- Interest in technology and services
- Comfortable with WhatsApp, phone and email
- Willingness to learn our products
Pay and benefits: discussed with shortlisted applicants.
Technician (Levels 1, 2 and 3)
Provide dependable technical support for clients, remotely and on site, at the level that matches your experience.
What you will do
- Level 1: gather details, follow checklists and log findings
- Level 2: carry out approved fixes, builds, installs and remote sessions
- Level 3: scope projects, handle complex or risky issues and guide the team
- Document every job clearly in our help desk
What we are looking for
- Hands-on experience with Windows, Microsoft 365 and networking basics
- Calm, careful problem solving
- Respect for client data and security
- Certifications such as CompTIA are an advantage
Pay and benefits: discussed with shortlisted applicants.
Technical Director
Lead ePOH technical delivery, standards and security for client work.
What you will do
- Set technical standards and review complex work
- Plan projects and the technician team
- Own service quality, tooling and documentation
- Advise clients on roadmaps and risk
What we are looking for
- Extensive experience leading IT support or infrastructure teams
- Strong systems, networking and cloud knowledge
- Sound judgement under pressure
- A habit of documenting and teaching
Pay and benefits: discussed with shortlisted applicants.
General Manager
Run the day-to-day business so that every team delivers for clients on time and within budget.
What you will do
- Oversee operations, staffing and budgets
- Keep service quality and client satisfaction high
- Work with the directors on planning and growth
- Make sure policies, contracts and records are in order
What we are looking for
- Experience managing a growing business or department
- Strong leadership, finance and planning skills
- Clear, fair communication
- Knowledge of Jamaican business and employment practice
Pay and benefits: discussed with shortlisted applicants.
Security Director
Protect ePOH and our clients through practical, well-run security.
What you will do
- Define security policies and review them regularly
- Lead hardening, monitoring and incident response
- Advise clients on security and compliance, including data protection
- Train staff and track improvements
What we are looking for
- Experience in information security leadership
- Knowledge of data protection law and good practice
- Calm, methodical approach to incidents
- Relevant certifications are an advantage
Pay and benefits: discussed with shortlisted applicants.
How applying will work
Applying will be fully online and fair to everyone, with no travelling. For now, applications are made by email with your CV. The online process below comes next.
- Apply. Send your details and CV for the role you want.
- Record a short video. Answer a few questions on your own time, from your phone or computer.
- Take a skills test. The test matches the level you are applying for.
- Review. Our team reviews the strongest applications for each role.
- Meet the team. Shortlisted applicants are interviewed by the ePOH leadership team.
- Offer. We reply to every applicant, whatever the outcome.
ePOH is an equal opportunity employer. We handle all applicant details as described in our privacy policy.