Frequently asked questions
Straight answers about how we work, ordering and delivery.
Where are you based?
We serve you across Jamaica by phone, WhatsApp, email and secure remote connection, and we deliver across Jamaica.
How do I get technical help?
Raise a ticket, call 1-876-336-ePOH (3764) or message us on WhatsApp.
Are the items in the shop in Jamaica?
Each item shows whether it is in Jamaica or ships to Jamaica, with an estimated time for items that ship.
What does delivery cost?
Kingston Corporate Area (Kingston and St. Andrew): J$4,400. Rest of Jamaica: J$8,800. Items that ship to Jamaica from overseas carry a flat J$10,500 delivery charge per order. Prices are in Jamaican dollars (JMD).
Is my order confirmed as soon as I pay?
Your order is confirmed once we have verified availability and price. If anything has changed, we contact you before dispatch. See our Terms of Sale and Returns and refunds.
What if you do not have the item I need?
We will source it. Request a quote.
How do I pay?
Secure online card payment.